Glorion Casino — Privacy Policy
This Privacy Policy describes how Glorion casino collects, uses, stores, and protects personal information belonging to registered players and website visitors. It applies to all interactions with the platform, including account registration, gameplay, and customer support.
Information We Collect
Glorion casino collects several categories of data in order to operate the platform and meet regulatory obligations:
- Identity data — full name, date of birth, residential address, government-issued ID used for identity verification.
- Contact data — email address and phone number used for account communication.
- Payment data — details related to deposits and withdrawals, including banking or e-wallet information, processed through third-party payment providers.
- Technical data — IP address, device type, browser version, and operating system collected automatically during site visits.
- Behavioural data — gameplay history, session duration, and wagering activity.
- KYC documentation — proof of identity and proof of address submitted during account verification.
This information is collected directly from the user, through account forms, and automatically through site interaction.
How We Use Your Information
Personal information is processed for specific, defined purposes. Identity and KYC data are used to verify player age and identity, a standard requirement for licensed gambling operators. Payment data is used to process deposits, withdrawals, and refunds, and to detect fraudulent transactions. Technical and behavioural data support account security, fraud prevention, and platform performance monitoring. Where consent has been given, contact data may be used to send promotional communications, which users can decline at any time. Personal data may also be shared with regulators, payment processors, or identity verification providers where required to meet legal and licensing obligations. Data is not used for purposes beyond those stated without separate notice or consent.
Data Protection and Security
Glorion casino applies technical and organizational safeguards consistent with standard practice for online gambling platforms. This includes encrypted data transmission for account and payment information, restricted internal access to personal records, and secure storage of KYC documents. Payment processing is handled through regulated third-party providers rather than stored directly on platform servers. Access to sensitive data is limited to personnel who require it for verification, compliance, or support functions. While no system can guarantee absolute security, these measures are designed to reduce the risk of unauthorized access, data loss, or misuse of personal information.
Cookies
Glorion casino uses cookies and similar tracking technologies to support site functionality and improve user experience. Cookies fall into the following categories:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for account login, session management, and core site functionality |
| Performance | Collects data on site usage to identify technical issues and improve load speed |
| Functional | Remembers user preferences such as language or display settings |
| Advertising/Marketing | Used, where consent is given, to deliver relevant promotional content |
Users can manage cookie preferences through browser settings or available on-site privacy settings. Disabling non-essential cookies may limit certain personalization features but does not prevent core platform use.
Your Rights
As a Canadian resident, users have rights under applicable federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs how private-sector organizations handle personal information. Under this framework, users may request access to the personal data held about them, request correction of inaccurate information, and withdraw consent for optional data uses such as marketing communications. Users may also request clarification on how their data has been collected or disclosed. Requests can be submitted through the account support channel, and the operator is expected to respond within a reasonable timeframe in accordance with applicable regulatory guidance, including that issued by the Office of the Privacy Commissioner of Canada.
Contact Information
For questions regarding this Privacy Policy or requests related to personal data, users should contact Glorion casino through the official support channel available within the player account dashboard. This ensures requests are verified against the account holder’s identity before any personal information is disclosed, corrected, or removed.